restrict calls 1

[mikeasa]

I have G3r v6 I need to restrict certain station from make ing 011 calls. Can someone tell me the screens i need to change and what needs to be filled in.

 

[4merAvaya]

Within the COR form you define the Facility Restriction Level (FRL). The FRL number are 0-7. 0 being the most restricted, 7 being the least restricted. The Executives would probably have a COR with an FRL of 7. Lobby/Courtsey phones would have an FRL of 0. FRL 0 should be able to call toll-free numbers and 911.

The FRL is used in the Route Patterns to determine which trunks/patterns are used.

Kevin

 

[mikeasa]

Kevin,

Is the FRL list something I design or is it fixed and what screen will give me a listing of the restriction so I know what FRL to use.

Mike

 

[mikeasa]

Kevin,

ok I figured out the toll list with restricted and unrestricted. Nw if I want the station to be able to use an auth code what screen do i go to.

 

[mikeasa]

Kevin,

Thank you for the help got it all finished and working. I created models for the other techs to follow.

Mike