Restoring the Exchange mailbox of a deleted user

[jfk8680]

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Using: Windows 2000 SP3
Backup Exec 8.6 for Windows
Exchange 2000 SP3
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One of our users was accidentaly deleted from our Active Directory and his Exchange 2000 mailbox was purged. Instead of doing an authoritative restore of the user, the account was simply recreated in AD using the same credentials and Exchange alias. When we try to restore the mailbox to this new user/mailbox we get an Access Denied error message. After looking through some support documents on the internet

Is there a simple way, other than authoritatively restoring AD or restoring to a seperate recovery Exchange server, to recover the deleted mailbox to the newly created user in AD?

kind regards,

Jeffrey Kusters

 

[justin2000]

Do a redirect restore of the mailbox to the new mailbox - even though it is the same mailbox by the looks of things, BE will still see it as different.

Also make sure you can see the mailbox in the backup selections.

 

[jfk8680]

We already tried this but are getting Access Denied error messages and the restore fails

regards,

Jeffrey

 

[justin2000]

Create a mailbox called test, open it with outlook, send a message to itself.

then make sure you can see it properly in the backup selections - all the way down to the mail item level.

then do a redirect restore, just of the Top Of Information store to the mailbox test.

 

[jfk8680]

Thank you for your help. The restore went fine. The only difference this time was the restore selection. In previous attempts I selected the entire mailbox and this time I only selected the Top of Information Store.

regards,

Jeffrey