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restoring my compaq presario to preinstalled state

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bebej79

bebej79

Technical User
Apr 9, 2002
1
US
Hi everyone. I have a compaq presario 5712. I was having problems with my computer and ended up formatting my hard drive. I was wondering if there's any way I could get it back to it's preinstalled state. I tried using my Quickrestore CD, but when I reboot my computer with the CD in the CD-ROM drive, it first says, bad command or file name, then the A prompt appears, then a screen with a blue box saying quick restore, then another screen appears with a blue box telling me to insert the quickrestore cd 1 into the CD-ROM drive, but it's already in the drive. What do i need to do? Please help me.

Thanks
 
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