Restore Exchange Mailboxes

[aaronjonmartin]

Hi guys I hope i can explain this well enough.

We are running Small Business Server 2000 on our server and Backup Exec 8.5. We recently re-installed our server and all users have new Exchange mailboxes with a different domain (different domain to the backup mailboxes we have on our tapes).

My first question is, is it possible to restore contacts and old email from the backup tape to new exchange mailboxes despite them being for a different domain?

If that is possible how do i do it? I have tried running a restore job, selecting the Top of Information store, then selecting Redirect Exchange sets, entering the name of the server and the username of the mailbox i want to restore the backed up data too. But the job fails with the job log reporting

Unable to attach to \\JASVR\Microsoft Exchange Mailboxes.
Access is denied.

What am I doing wrong? I wish i knew more about this stuff

Thanks for any help in advance

Aaron

"It's so much easier to suggest solutions when you don't know too much about the problem."
Malcolm Forbes (1919 - 1990)

 

[NortonES2]

check the security permissions of the user that is running backup exec on exchange.

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If it doesn't leak oil it must be empty!!

 

[aaronjonmartin]

by that do you mean the permissions the logged in user has on the actual existing mailboxes that im trying to restore the data too?

"It's so much easier to suggest solutions when you don't know too much about the problem."
Malcolm Forbes (1919 - 1990)

 

[aaronjonmartin]

*to

"It's so much easier to suggest solutions when you don't know too much about the problem."
Malcolm Forbes (1919 - 1990)

 

[NortonES2]

I mean the permissions that the account running the BackupExec services has to the mailboxes.

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If it doesn't leak oil it must be empty!!

 

[aaronjonmartin]

The account running the Backup Exec Services is a member of the following:

Administrators
Domain Admins
Domain Users
Enterprise Admins
Group Policy Creator Owners
Schema Admins

I checked the permissions on one of the mail boxes and the Administrator and Domain Admins groups are ticked all to Deny. However when i try to give either Admin or Domain Admin groups full access i get the following message

Unable to save permission changes on *username*.

The network request is not supported.

Any ideas what i should do?



"It's so much easier to suggest solutions when you don't know too much about the problem."
Malcolm Forbes (1919 - 1990)

 

[NortonES2]

Set the permissions on the mailbox store via System Manger

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If it doesn't leak oil it must be empty!!

 

[aaronjonmartin]

Do you have any idea what permissions i should set?

"It's so much easier to suggest solutions when you don't know too much about the problem."
Malcolm Forbes (1919 - 1990)

 

[NortonES2]

Check out this document:-

http://seer.support.veritas.com/docs/249456.htm

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If it doesn't leak oil it must be empty!!