This is a mystery to me, but hopefully, someone might know what's going on!
Several Crystal reports were created for a customer and have worked for a long time. They have recently installed Citrix and are accessing the programs, reports, etc via Citrix Metaframe. The reports are running, but the totals are not correct when viewed through citrix. The totals are running totals.
If they are exported to Word the totals ARE correct. When the report is run locally, the totals are also correct. It seems that when it is run through Citrix and the resulting group is longer than one page, the total is short the first number listed on the second page. If the detail section is suppressed, the group totals are correct.
Any ideas?
Several Crystal reports were created for a customer and have worked for a long time. They have recently installed Citrix and are accessing the programs, reports, etc via Citrix Metaframe. The reports are running, but the totals are not correct when viewed through citrix. The totals are running totals.
If they are exported to Word the totals ARE correct. When the report is run locally, the totals are also correct. It seems that when it is run through Citrix and the resulting group is longer than one page, the total is short the first number listed on the second page. If the detail section is suppressed, the group totals are correct.
Any ideas?