removing "on behalf of"

[bmacman]

Does anybody know how to remove the "On behalf of" comment from messages sent from a group mailbox to individuals. The issue here is that we have a mailbox set up for help desk contact to our group, but we do not want them to be able to contact us directly. When we send a message from that box to the individuals having problems, it gives our name "On behalf of" the support box. We just want to drop that On behalf of comment. Any help will be greatly appreciated.

Thanks
B

 

[joegz]

Remove delegate access for the users and instead setup full permissions to the mailbox through Exchange Administrator. That way the users can send the message and enter the group mailbox name in the FROM line (which you have to enable under the VIEW menu in Outlook) so that it will show on the receivers end as from the group mailbox. joegz
"Sometimes you just need to find out what it's not first to figure out what it is."