Remove CLAN

[map3rd]

I'm trying to remove a CLAN card that was from my old Audix. I have another CLAN that I'm using for IP trunking and MM.

- I disabled the Ethernet port on the IP-I
- I removed the entry from the Com Pro
- I removed the CLAN from the Sig Grp
- It says I have to remove the data module before removing the IP-I, but it won't let me remove it because object is busy, try again later.
- I've tried busy out data module, board and I've pulled the card and it still says it's busy and it causes a minor alarm... please help?

 

[mojoputter]

Look in Change ip-services, disable the service or remove

 

[map3rd]

thanks for getting back to me, my active CLAN is in IP-Services not the one I'm trying to remove??

 

[AvayaTier3]

Hardware platform? Definity / CM software version?

disp com link, busy link

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

39 years Bell, AT&T, Lucent, Avaya
Tier 3 for 29 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[map3rd]

8710, CM 4

 

[map3rd]

I did busy out the link and it shows disabled. The data mod still says its in use.

 

[AvayaTier3]

reset 2 or higher should fix it

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

39 years Bell, AT&T, Lucent, Avaya
Tier 3 for 29 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[map3rd]

There is a reset fiber and aesvcs link, I don't think these are the right ones??

 

[mojoputter]

reset system 2

 

[map3rd]

It worked but not cool.... It took down the phones, I'll remember that command for night time. Thanks for your help.