Hi all,
we are setting up some remote site's.
We have several main site's with are equipped with port-networks and media gate-ways each with local isdn lines. In case of a dsl line failure they are self survivable.
Our emergency services are at a site with a media gateway.
So if the dsl line is down I wrote vectors with steps such as :
1 # emergency number
2 goto step 5 if media-gateway 5 <> registerd
3 route to number xxxx
4 stop
5 route number xxxx-xxx-xxx (trunk accesscode-area-number)
so far so good
We also have a lot of smaller site's (100+) who have only ip-phones (2-5 phones each )witch are in a different hunt group for each site.
The isdn lines of these site's (incoming and outgoing trunk) are in a central place and the site's are connected via a dsl line (for data and voip)
If the dsl line is down for such a site, is there a way to know so I can automate re-routing of calls to another site, or play a message ?
Currently they are set up very basically :
Each site has it's own vdn and vector
- Central incoming calls
- welcome (announcement)
- do some checks (opening hours)
- route to number xxxx (number of ucd-mia huntgroup)
so if the line is down all the phone's in that group are not available and the caller is waiting forever( he or she won't do that but still...)
any ideas?
we are setting up some remote site's.
We have several main site's with are equipped with port-networks and media gate-ways each with local isdn lines. In case of a dsl line failure they are self survivable.
Our emergency services are at a site with a media gateway.
So if the dsl line is down I wrote vectors with steps such as :
1 # emergency number
2 goto step 5 if media-gateway 5 <> registerd
3 route to number xxxx
4 stop
5 route number xxxx-xxx-xxx (trunk accesscode-area-number)
so far so good
We also have a lot of smaller site's (100+) who have only ip-phones (2-5 phones each )witch are in a different hunt group for each site.
The isdn lines of these site's (incoming and outgoing trunk) are in a central place and the site's are connected via a dsl line (for data and voip)
If the dsl line is down for such a site, is there a way to know so I can automate re-routing of calls to another site, or play a message ?
Currently they are set up very basically :
Each site has it's own vdn and vector
- Central incoming calls
- welcome (announcement)
- do some checks (opening hours)
- route to number xxxx (number of ucd-mia huntgroup)
so if the line is down all the phone's in that group are not available and the caller is waiting forever( he or she won't do that but still...)
any ideas?