Remote Procedure Call (RPC) Problem

[sipps]

I have an HP Laptop with very little software on, just MS Works. Recently, when I have connected to the internet and visit a site such as

http://www.bbc.co.uk,

an error occurs. It is "This is a systems error and your computer must be shut down". It blames this on a failed RPC.

Does anyone know what this is, or how it can be fixed? Do you think I need to download all the updates for XP Home?

Thank you all.

sipps

 

[bcastner]

There are many excellent links on this problem. Use the "Keyword Search" tab at the top of the Forum page and search on msblast.

I will save you some loooooong reading:

Download any of these fixes, they will easily fit on a floppy in most cases, and they would certainly fit on a CD in all cases:

Symantec

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

Trend Micro

http://www.trendmicro.com/download/tsc.asp

F-Secure

http://www.f-secure.com/v-descs/msblast.shtml

Computer Associates

http://www3.ca.com/virusinfo/virus.aspx?ID=36265

Panda Software

http://www.pandasoftware.com/download/utilities/

Gladiator AV

http://forum.gladiator-antivirus.com/index.php?showtopic=5882

Then:

1. Start the machine and logon. Do not access the internet. Ctrl-Alt-Del to bring up Task Manager. Look for a process msblast.exe If found, highlight and then use the "End Task" button on the lower right to stop the process.

2. Run your downloaded fix.

3. Enable the native XP firewall: Network Connection, Properties, Advanced, check to enable ICF.

4. Reboot.

Done.

While you are at your workstation, obtain the newest possible set of anti-virus definitions. Do a thorough antivirus scan of the boot volume.

 

[bcastner]

When you have it sorted, go to this link to make sure you are protected: thread779-629618