Remote printing issue (WAN) 1

[bhphoto]

We are using Citrix and we print remotely over the web and we have a lot of problems as it seems to be that the printing packets are getting corrupted on the way, there is some vendors (like TriCerat) that claim to have a solution for this by compressing the printing job on the way out to the WAN and decompress when it arrives on the remote side but I don’t know much about this and how efficient it works and how this effects anything else like how this works with citrix and so on… therefore if anyone has got any knowledge and experience regards to this issue please reply with your opinion or any ideas.

Your help is very much appreciated

Thanks in Advanced
Joel

 

[xs4citrix]

What made you conclude that the printjobs get corrupted along the way? To my knowledge ica printing is very good.
Third party vendors supply rawprint or postscript based solutions, that certainly do not do any better on small wan lines then ica. (at least to my personal opinion; i am open to comment on this)

If you do decide for another product, make sure to get a demo version, and test it thoroughly before purchase.

http://www.printingsupport.com

Free citrixprinting support

 

[bhphoto]

First of all thanks for your response, I am a little bit confused here regards to ICA Printing,
• when is Citrix using ICA Printing and where can I see the setup, because when I go in to the Citrix management console I don’t see anything at the printers tab\Folder as far as I see is that we are able to print to all printers that are setup on our Citrix server how exactly this picks it up I don’t know.
• is UPD a part of ICA printing?
• Regards to what you wrote: Third party vendors supply rawprint or postscript based solutions, that certainly do not do any better on small wan lines then ica. (at least to my personal opinion; i am open to comment on this)
Please follow link:

http://support.citrix.com/servlet/K... Analysis of Universal Printing Solutions.pdf

page 7

Sorry about these types of questions I am very new to this.

Thanks again
Joel

 

[xs4citrix]

• when is Citrix using ICA Printing and where can I see the setup.

When you select "autocreate client printing", in CCC client settings, you're using ica printing. After FR2, citrix enabled autocreated network printers, to be MS SMB (ie \\printserver\printername) other then ica printing (ie client\\\printserver#\printername) Since this has caused a lot of people problems, a registrykey can set it back to ica printing.

• is UPD a part of ICA printing?

Yes. UPD is a built in driver, that can autocreate most clientprinters, without any clientside involvement. (UPD comes free with FR1 and higher)

• Regards to what you wrote: Third party vendors supply rawprint or postscript based solutions, that certainly do not do any better on small wan lines then ica. (at least to my personal opinion; i am open to comment on this)
Please follow link:

http://support.citrix.com/servlet/K... Analysis of Universal Printing Solutions.pdf

page 7

Page 7 shows a simple picture of a tcp/ip network printer setup. Am i missing something?
Ica printing comes free with the product. You are the best decider if you need an add-on product for your printing. I asume you're going to setup a testenvironment for your citrix setup anyway, so whay not ad a few of those, for your own comparison?
The pdf published by Citrix is allready questioned by the third party printing vendors, so it's best to make you're own judgement on this one.
Simply said: try before you buy.

http://www.printingsupport.com

Free citrixprinting support

 

[bhphoto]

>>Page 7 shows a simple picture of a tcp/ip network printer setup. Am i missing something?
On this whitepaper {at the “printer Languages and properties” which is on page 7 } they claim that PostScript level 2 is more efficient then PCL 6

Is citrix dealing with this “Auto created printer”\”ICA Printer” differently then it is dealing with the printer drivers that has been installed on the server, and if yes how?

xs4citrix I don’t know your real name but thanks.

Joel

 

[xs4citrix]

>>they claim that PostScript level 2 is more efficient then PCL 6<<

Could be. PCL6 is positioned as much better performance and efficiency then PCL5e, according to the latest testing. I have no real experience using PS, so it's hard to give advise on that.
Of course efficiency is relative. If you can gain 20% by using PS over PCL, but the printjob is send uncompressed over the wanline, all benefits are lost.

As i said, only doing tests yourself, in your specific environment, can give you the best advise on your specific setup. Wrong printing can kill you wan setup, so better test it thourougly.

>>Is citrix dealing with this “Auto created printer”\”ICA Printer” differently then it is dealing with the printer drivers that has been installed on the server, and if yes how<<

With an autocreated printer, the printjob is pre-spooled on the citrix server, using the driver present on the server. After that, the job get's send compressed over the citrix session to the clientside. The citrix client then sends it in normal printjob format to the lpt1 or network printer spool. A good explanantion on this suff can be on my website:

http://www.printingsupport.com/proces.htm

http://www.printingsupport.com

Free citrixprinting support