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Remote Admin with IRAD

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tsplusone

Vendor
Mar 30, 2004
59
US
I'm having some trouble with accessing the IRAD to do remote admin. Customer has a CICS 7.0, the IRAD is activated. I have setup Line 032, with remote pkg 02 - Remote Admin set to Yes, to answer after 1 ring with the connect type=Remote. I have the correct SysID, phone number & IRAD password, which is the SysID.

I'm using NRU 11.0, which works fine with FastRAD's on other systems. When I call from a phone, I hear the IRAD answer, but it says "No Answer". Line 032 is set for manual answer & I'm using the same modem string as always (EQ0X4V1&D2&C1S7=85).

Do I need to have a COS/password setup for the remote pkg. & if so, how do I enter this password when dialing into the IRAD? I do not have the COS/password setup, but I was under the impression that I could still gain access without it.

Thanks guys!
 
I have never used Remote Package for Irad before (not designed for IRAD use), not even sure if it can be done but if your having trouble try just telling the IRAD to answer line 32 and thats it, call in and see if it answers or have the reception transfer you via F817 if you dont want to tie up line 32, and see if those methods work.

 
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