Apr 16, 2007 #1 Goddo IS-IT--Management Joined Apr 16, 2007 Messages 1 Location GB I am new to remedy and although have been able to define most searchs in remedy I need help to run two report: all tickets outstanding with group over 3 days old all tickets outstanding and out of SLA Cheers Helen
I am new to remedy and although have been able to define most searchs in remedy I need help to run two report: all tickets outstanding with group over 3 days old all tickets outstanding and out of SLA Cheers Helen