I have a user who goes to a website and if she is one her desktop, she can use hot keys (shift+F2) it should be a (macro?) hotkey to pull up her address book. Shift+F4= Email a few (10) keys like this. Any ideas how to make this happen within Citrix? I am not too sure it isn't a feature of the website. I will be heading out there tomorrow, was wondering if anyone had ideas?