Thank you for the prompt posting Vschumpy.
I believe you nailed the problem when you wrote about being confused by the problem I described. But you obviously know something about Compaq servers and the way they used to be bundle software around their SmartStart tool. I referred to Compaq's server manager tools and that could be misleading. Yes, I was referring to the software that Compaq shipped with the server and it was probably called SmartStart as you wrote. Compaq wanted users to initialize and setup their Compaq servers using this tool and it component CD.
My problem was/is that I was visiting a remote office and had not worked on a Compaq server in several years. I totally forgot about their server startup tool (mostly I do email support and phone help desk stuff and don't work on servers). Once I finished setting up the server I found the CD for the SmartStart software. I also found two Arcserve CDs. I could not install either Arcserve CD as it seemed to direct me to the SmartStart tool or was only documentation. I called HP but they refused to point me in the correct direction in spite of the millions of dollars our organization spends on their products. Oddly enough they answered a Jet Direct question for me gratis but would not offer any server advice for my question....how to install Arcserve software without having to reinstall SmartStart. Must I reinstall SmartStart? I was up against the clock and had the impression at the time that I could not do this without corrupting the new OS (W2K3). And yes, it is an old copy. An inventory of the server before I started showed the Arcserve DBConfig App. Version as 1,0,0,1 though I really don't know what this means.
You are probably correct that this version of Arcserve may not be compatible with W2K3 but I wanted to try anway.
Again, thanks for your advice. Anything else you could recommend would be appreciated.
Larry
