Greeting Folks need some help... I have an office w/ a PRI that was recently reduced in size. I need to reduce the number of inbound calls from the main number into the office now because staffing can't handle the call load. We use to have 15 people and now down to 4. I would like to cap it out to 5 or 6 calls max then either provide a busy or route calls into someones vm.
By the way I have Meridian Option 11
Thanks in Advance
By the way I have Meridian Option 11
Thanks in Advance