Redirect individual DID's on a local PRI T1 for DR?

[lilabell]

I need to know if is possible to make a line appearance for analog set type appear on a 3903?I know what you are probably asking yourselves, "Why would anyone want to do such a thing?"
Well here is why - Disaster Recovery.
Disaster Recovery? Say what?
OK so our vendor for our Local PRI's came back and said that they can give us a channelized T1 that will allow individual forwarding of DID's to an alternate number just by placing a call to their service operations center - the catch, it is not available on digital service, only analog. I know that part works because I have done so successfully. Here's the problem - none of the DID's I need/want to redirect for a DR scenario "smoking hole" are analog, so this is what I thought, I port the few that need to be redirected and make make them analog channels on my channelized T1 then I make a call appearance for that analog DN appear on the user's phone on Key 00?
I have been able to do something similar on other platforms and I know that my Option11 is a pretty robust PBX.
Additional considerations: If it can be done what else is it going to screw up on the phone, in my past experience it screwed up plenty with regard to features- but as I said before, that was on another platform.

I am sure that with the infinite knowledge base contained on this forum that there are probably other ways, perhaps better ways to go about this and I would welcome any suggestions that you can provide me.

Thank you,

Lilabell

 

[johnpoole]

you post seems to read in circles... an analog dn can appear on any digital set.. no special prep or thought. just add it as a scr key.. if you want to forward some did's off net.. you don't need analog dn's to do that.. allow cfxa on a digital set.. set and look at the cdb for cff/cfo, make sure it's cff.. that allows the ncos of the forwarding party to control call forward external..

i did not see the need for adding either an anaolg of a channel bank to the equation

john poole
bellsouth business
columbia,sc

 

[johnpoole]

most providers have an option that allows the provider to redirect any dnis or did digits for disaster recovery.. if this hospital was to have a major problem we could have the provider redirect all 9000 dids' to another hosp.. the fact that no one inst could handle the call flow would be the other problem

john poole
bellsouth business
columbia,sc

 

[acewarlock]

State in simple terms what you want to do, the shorter the better.

also what system and Rls do you have?




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This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[JcBWF]

the catch, it is not available on digital service, only analog

Very hard to beleive they can only do this with analog service. it would probably be easier with digital. I would go back to Telco and make sure they told you the right thing. (not that Telco ever makes a mistake )

Perfection is expected, Excellence is Tolerated

 

[acewarlock]

What the Telco meant was Analog trunks, not Analog sets.

Your making this harder then it need's to be.

You can build ACD's that are NCFW to the number you want and you can have one for each number you want to Call forward off site.

Or you can do it like johnpoole said to do it.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[lilabell]

Thank you for the valuable information you have provided. Perhaps I can clarify a bit.

1- For DR purposes the assumption is the building and all of the equipment(PBX)within it are destroyed = "smoking hole" . I have an Opt11 but we are operating on the assumption that it is destroyed so forwarding the DID's off net via programming in the PBX would not be a viable option, the redirect would have to occour at the carrier level.
2- I need the ability to redirect specific DID's not the entire range - also I need the ability to redirect them to a cell phone etc. not to re-terminate them on another trunk elsewhere.
3- I can contact our service provider Level3(anyone have experience with this carrier?) and have them RCF the specific DID on the chanelized Analog T1 that I want to redirect to a cell phone etc. So, if I can make that analog DID appear on the set as a DN and function with the same features and functionality as they enjoy today that should be an acceptable solution.

Additional constraints - the select individuals that need this functionality can not change or loose their numbers or operate under normal (non DR) circumstances any differently than they do today.

I will port over a couple of numbers that dont belong to anyone and set them up as the primary DN (scr) on one of my digital test phones and see what happens I suppose. I just needed the confirmation that it was possible - still a newbie, sorry.

Has anyone heard of these guys? I would be more than happy to outsource this to someone else if it were a reasonable & reliable way to do so.

http://www.consoltech.com/SWAPPID/110/SubPageID/23592

Thanks again and have a wonderful evening.

Lilabell

 

[acewarlock]

If you had told us what you wanted to do instead of beating around the bush and making us give all these stupid answers, I could have answered this with my first answer.

I have done this with 60 BCM and 1 Option 11C sites.we have analog line that is in the CO and doesn't even come near or sites, and the Analog line is out main number out of our DID's and it points to our DID first DID and that is out ATTN number. Ifout site goes down for any reason, we just call the Telco on a special number, put our number and password and then the number where we want it to be forwared to. This is only for our main number, but these could be done for every DID that needs this to be done on it. It might be a little expensive as I think we pay about $75 for just the one line.

It would make more sense to have a Small Option 11C setup somewere and have all the DID's go there and use ACD Queues to NCFW every DOC's number to there cell phones with one call instead of have to do it with each Number 1 at a time.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[JcBWF]

We used to have a set up from SBC that they called service assurance. we proided them with a list of our DIDs to reroute in case of emergency and had either a TFN to call SBC on or WEB access to initiate the transfer and they would send 1 or 1000 (we had 17000 DIDs)to any number we dictated. If we needed to change a DID or the forward to # all we had to do was send them a new xcel sheet and they would upload it. Worked like a charm the couple of times I needed it.

Perfection is expected, Excellence is Tolerated

 

[Triton101]

Um, you could make an analog DID route with Analog DID trunks and just have them port the numbers to it. Then you don't need to change anything on the phones....

 

[lilabell]

JC, ACE and John - thank you so very much this gives me a lot more to work with than what I had.

ACE and JC - what you propose sounds like it will get me there. We have fiber from SBC stubbed at the corner, if I have to I will move to another carrier to get us what we need.

ACE - the $75 charge you mentioned that is per number per month? We should be ok with that as we only have a few numbers we need to redirect about 5 or so. Also do you mind if I ask who your carrier is and what the service is called with them? I agree it probably would make more sense to have another Opt11. Its a good suggestion and one that I will propose.

Thanks again - you guys are great.

Lilabell

 

[acewarlock]

Yes that was $75 per number, but we only did the Main number and the Main Fax.

We used who ever the LEC was in 14 different states.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.