Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Recording Warning Tone with EC500
- Thread starter gwmyers
- Start date
dialtonebone
Technical User
What warning tone? Are you talking about the dial tone from the confirmed answer feature? Please explain a little more in detail and then post your configuration for this problem along with a software version/platform information.
If this is an ec500 feature you will want to share the "displ off conf XX" that the user in question is configured with.
If this is an ec500 feature you will want to share the "displ off conf XX" that the user in question is configured with.
AvayaTier3
Technical User
Malicious Call Trace FNE
Malicious Call Trace Activation sends a message to the Malicious Call Trace (MCT) control
extensions that the user wants to trace a malicious call. MCT activation also starts recording
the call, if your system has a MCT voice recorder.
Using MCT FNE on your cell phone
About this task
Use this procedure to send messages to MCT control extension reporting malicious call.
Procedure
1. On your cell phone, establish a call and put the call on hold.
2. Dial the Malicious Call Trace FNE phone number.
You hear a confirmation tone.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
Malicious Call Trace Activation sends a message to the Malicious Call Trace (MCT) control
extensions that the user wants to trace a malicious call. MCT activation also starts recording
the call, if your system has a MCT voice recorder.
Using MCT FNE on your cell phone
About this task
Use this procedure to send messages to MCT control extension reporting malicious call.
Procedure
1. On your cell phone, establish a call and put the call on hold.
2. Dial the Malicious Call Trace FNE phone number.
You hear a confirmation tone.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
- Thread starter
- #5
We are Recording with the TelStrat Recorder
• 1340 receives a call
• TelStrat Recorder database recognizes 1340 as a Recorded Extension
• TelStrat conferences 1340 to 6901 (one of the 35 licenses)
The issue come when 1340 has EC500 and the call is picked up by the cell phone
1340 is not recorded
• 1340 receives a call
• TelStrat Recorder database recognizes 1340 as a Recorded Extension
• TelStrat conferences 1340 to 6901 (one of the 35 licenses)
The issue come when 1340 has EC500 and the call is picked up by the cell phone
1340 is not recorded
AvayaTier3
Technical User
It's not possible to record ec500 cell phone call through your Communication Manager other than MCT described earlier.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
- Status
Similar threads
- Locked
- Question
- Locked
- Question