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Recording interface adapter for the Callmaster V?

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Oct 11, 2006
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I have a group at work who wants to record calls off of a mixed batch of Callmaster IV's and V's. The 4 is no problem, but the Callmaster 5 is. The recording interface that we want to use splits off the analog going to the handset and sends it to the microphone port of a PC.

Is there anyone who sells a pre-made recording adapter that will split off the orange pair and put it to a regular handset jack (RJ22) so I can get my analog signal at the desk instead of in the closet?

Thanks!
 
According to our resident Avaya guru, the outputs on the Callmaster V are digital, not analog - or is one of them analog and he's wrong?
 
Well your guru is not quite the guru he thinks he is. Handsets and headset are both 4 wire analog. Two wires for TX and two for RX. Now the line plug that goes to the wall is digital, but not the headset plugs.
 
I think Avaya sold an adapter but I recall it being expensive.

I just had one of my techs who's handy with a crimper make the cables.

If my memory is correct, the pins are 7 and 8 on the RJ45 on the bottom of the phone. Yes it's the digital port, but the digital line uses pin 4 & 5. On that same port, pin 7&8 are used for analog recording. We just used 2 phone wires, crimped together with an RJ45. One wire goes to the phone line port on the wall, and the other, we cut it off and put a 1/8 inch mono jack and plugged it into the MIC in port on the PC (or tape recorder) and presto, you can now record your calls!

Unfortunately for my 6408D+ phones we had to use something more exotic, but your Call Master V should be fine.

 
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