Recipient policies since SP2 install

[jthiessen]

Since installation of SP2 for Exchange (update from SP1...also updated Windows 2003 to SP1 at the same time as the Exchange SP2 install) RUS and recipient policies fail to apply.
I have to date:
Restarted Exchange System Attendant
Ran RUS update
Ran Recipient Policy update

Even the default recipient policy fails to update. This WAS working pre-SP2. I can make this work, howver, what happens is as follows:
I change the Alias under the AD object "Exchange General" tab. When this is changed, the user acquires the default recipient policy, BUT only as it applies to the new alias. For example, user name is "John Smith" and the default alias that shows up in Exchange General is "JohnSmith". This does not pick up the recipient policy. If I change the alias to "jsmith" it receives the email addresses as "jsmith@mydomain.com" etc. This is the desired effect, however, if I change the alias to "john" it acquires "john@mydomain.com"

As you can see, I can make this work by updating each AD object alias, but...I don't really want to do that =)

Ideas anyone?

Josh

MCSE, CCNA, MCT, MCP

 

[jthiessen]

UPDATE:

The real problem here is that I am trying to use the % variables in the custom addresses. This is the part that is really necessary...was it changed in SP2?

Josh

MCSE, CCNA, MCT, MCP

 

[jthiessen]

ISSUE RESOLVED

Wow was this a weird one. The client company had created all the user accounts in AD by using Display name and pre-2000 domain log ins. Exchange requires the last name field of the AD object to be populated, otherwise it uses the alias field and ignores custom variables.

Josh

MCSE, CCNA, MCT, MCP