Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

RE: Symposium usage reports

Status
Not open for further replies.
Hybridphoneguy

Hybridphoneguy

Technical User
Joined
May 4, 2004
Messages
3
Location
US
Can anyone tell me how to get started on generating usage reports for a Symposium Call Center server. I need them for a monthly managers meeting and this is my first exposure to them.

Thanks,
 
Sort by date Sort by votes
I'm sorry but I don't understand the term "usage report". Can you tell us that "usage report" is?

 
Upvote 0 Downvote
From the admin page there should be a "Reports" icon ... this gives 60 or so predefined reports.
These can be run on a schedule or as one-offs & can also be copied, redefined/modified and then run.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

MoJHK
  • Locked
  • Question Question
Change the Nortel Symposium agent to a baic ACD agent
Replies
1
Views
566
Firebird Scrambler
Firebird Scrambler
telklass
  • Locked
  • Question Question
Avaya Symposium vs IE
Replies
1
Views
576
Utreg
Utreg
KVDS
  • Locked
  • Question Question
AACC Script to TFE Rest Configurator
Replies
0
Views
365
KVDS
KVDS
A
  • Locked
  • Question Question
The system could not retrieve any data from the server because either the server connection is down
Replies
2
Views
872
Allianzjack
A
nortavaya
  • Locked
  • Question Question
How I can seperate the historical reports of AACC between two groups ?
Replies
2
Views
685
nortavaya
nortavaya

Part and Inventory Search

Sponsor

Back
Top