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RE: HELP I CANT DELETE IT.

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jurgen36

Technical User
Nov 7, 2003
436
AU
I wonder what wrong with that threat??? Everytime I lock on the computer drops out of Netscape or Opera and goes back to the desktop. There must be some error. Has anyone else the same problem???? All other threats work ok. It never happened before. Regards Jurgen
 
Your computer has been hit with a "spyware" problem.

You need to run a free program called "HIJACK THIS" You can get this free program by doing a "google" search for it.
This program is a "no install" program, you just click on it and it will open up, but you have to make sure you have this dll : MSVBVM60.DLL. Again, use google to find it real fast, download the dll and put it in the same folder that you have "hijack this" in. Before you use google to search for the dll you can do a search on your c:\ drive for it. If you find it there then just copy it to your folder with hijack this in it.

Run hijack this and report here with the info. YOu will have to put a check mark on some of the files that hijack this shows you, but not all of them so just cut and paste the info from hijack this into a thread here and people will help you with it.

You could also install and run a program called "AD-AWARE", but make sure you update adaware before you run it.
Spybot search and destroy is another program that will help you out with this problem.

All 3 of these programs are free and you will find them doing a search on google or yahoo.
 
Hello Jurgen,

What do you mean by "threat" and what can't you delete?

Spybot

Ad-aware

Will check your computer for spyware and adware.

Hijack This.


To get further information about any errors look in your Event viewer.

Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.

Any errors logged in the Event Viewer can be expanded by double clicking on the error line.

Take any event error I.D. number and search for it on this site.
 
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