RAS Question

[tipandring70]

Trying to setup ras with analog trucks.
Can I use the same trunk for incoming into an auto attendant and RAS?
My 4 trucks are in incoming group 0, so I have 2 incoming call routes.
0 to auto attendant day and 0 to dialin.
this creates errors.

 

[DanACS]

You would have to either use *9000* to enable/disable the modem or if above version 7 you could try adding an option in the auto attendant to route to the RAS service's extension number - never tried it but it should work.



ACSS - SME
APSS - SME
APDS - Unified Communications
ACS - IP Telephony
ACA - IP Telephony

 

[amriddle01]

Indeed, how is it supposed to kniow where to ring if you are trying to send it 2 places? You can do CLI based routing and have the same lines going different places (1 being the RAS extn) but you would need to make sure the modem you dial in from is always calling from the same number. You will however probably find doing analogue dial in frustrating, slow and not very reliable either

 

[tipandring70]

To use the auto attendant to route my RAS in embedded vm, would I use transfer and go to what extension?
RemoteManager has no ext number.
Could I use the auto attendant to do the *9000* by transfer to an extension that is forwarded to *9000*?

 

[tipandring70]

I'm in 8.1(43)

 

[amriddle01]

Not the RemoteManager user, in the RAS section of Manager you give the RAS DialIn service an extn number. Not sure how you will get the modem to make an attendant selection though

 

[tipandring70]

Thanks I,ll try today