Thanks for the advise i tried it but finally i realized i was using a bad cable that connects from the laptop "com 1 or 2" to the serial port on the rad. I used a good one and finally was able to connect to it.
BUT I NEED HELP!!!!! ON ANOTHER ISSUE, MY T1 HAS BEEN TAKEN OFF FOR MAINTENANCE SERVICE AND I AM GETTING BUSY TONE ON ALL SETS WHEN TRYING TO DIAL OUT ONLY. I HAVE 6 EXTRA PHONE LINES AND PORTS ON THE KSU READY TO BE ADDED FOR THIS EMERGENCY. SO, HOW CAN I ADD THEM SO THE SETS WILL BE ABLE TO USE THOSE LINES TO DIAL OUT??????