R10 Basic Voicemail to Email 2

[WirSysPlus]

Any tips on how to check / confirm the IPO is attempting to connect and send email?
Everything looks like it should and the client IT helped to configure with gmail, but the client still isn't getting email from the IPO.

 

[Hawkstrike1]

Using the VM config utility, on the email tab, click the “Logging” option. The voicemail will log activities for each voicemail to email transaction in a folder called “Logs” (in the same subfolder with Accounts, Wavs, etc.

Each VM transaction attempt will be saved in a separate text file for review.

 

[Hawkstrike1]

You may wish to review the following thread on the same topic.

Thread 'Voicemail-To-Email | Gmail and VMPro'

Jan 16, 2025

So it appears that Gmail is disallowing "less secure apps" starting Jan 2025. I had at least one customer complaining it is not working (See Google message below).
Is anyone else experiencing this or know a work around or some other email vendor that can be used? I know HMail Server still works, but the customer does not have any PC's/Servers on site.

Less secure apps & your Google Account​

Starting January 2025, less secure apps, third-party apps, or devices that have you sign in with only your username and password will no longer be supported for Google Workspace...

• telfire
• Replies: 3
• Forum: Avaya: IP Office

 

[CMCSYS]

Google is blocking email accounts that can't be verified with 2Step Verification. You will have to create an app password for services like scan to email or vm to email.

 

[WirSysPlus]

Using the VM config utility, on the email tab, click the “Logging” option. The voicemail will log activities for each voicemail to email transaction in a folder called “Logs” (in the same subfolder with Accounts, Wavs, etc.

Each VM transaction attempt will be saved in a separate text file for review.

It sounds as though you are describing Voicemail Pro. Embedded voicemail does not any configuration tools that I'm aware of, which is why I asked in the first place.

 

[TouchToneTommy]

For Embedded VM, launch Monitor, go to the Services tab, and check the box for SMTP

 

[WirSysPlus]

TY TTT. That's the info I was looking for!