Hello all:
Our NiceLog-CLS V8.5 was installed the last 2001, since two months ago all the recordings programs were deactivated due the following trouble:
-Logger message :"locked space on disk is 6%", I already tried too many ways of deleting calls or recordings without success. (Coldstar logger, is not activated).
-How can I delete recordings or unlock calls? ( I tried the Unlock tool form the SErver Controler"
.
- What is happenig with querys? When we do a query on calls recorded on a day, we get just 5 recs, but in the SQL call table theere are 50 or more registers of recorded calls on the same date.
Technicall data: Nice with CLS. on a free seating enviroment, our switch is Nortel Meridian
I will be waiting for your suggetions
Thanks
Our NiceLog-CLS V8.5 was installed the last 2001, since two months ago all the recordings programs were deactivated due the following trouble:
-Logger message :"locked space on disk is 6%", I already tried too many ways of deleting calls or recordings without success. (Coldstar logger, is not activated).
-How can I delete recordings or unlock calls? ( I tried the Unlock tool form the SErver Controler"
- What is happenig with querys? When we do a query on calls recorded on a day, we get just 5 recs, but in the SQL call table theere are 50 or more registers of recorded calls on the same date.
Technicall data: Nice with CLS. on a free seating enviroment, our switch is Nortel Meridian
I will be waiting for your suggetions
Thanks