"Dialed Number" field in the CDR

[Eliav]

Hi all
I'm trying to get the DNIS (what telephone number was dialed by the caller) in our Definity G3.
In some of the calls I see the DNIS But in the others i see the VDN number that the call was routed to.
This is the result of the Command: "display system-parameters cdr"

CDR SYSTEM PARAMETERS

Node Number (Local PBX ID): CDR Date Format: day/month
Primary Output Format: customized Primary Output Endpoint: eia
Secondary Output Format:
Use ISDN Layouts? n EIA Device Bit Rate: 9600
Use Enhanced Formats? n Condition Code 'T' For Redirected Calls? n
Modified Circuit ID Display? n Remove # From Called Number? y
Record Outgoing Calls Only? y Intra-switch CDR? n
Suppress CDR for Ineffective Call Attempts? n Outg Trk Call Splitting? n
Disconnect Information in Place of FRL? n
Interworking Feat-flag? n
Force Entry of Acct Code for Calls Marked on Toll Analysis Form? n
Calls to Hunt Group - Record: member-ext
Record Called Vector Directory Number Instead of Group or Member? n
Record Called Agent Login ID Instead of Group or Member? y

Record Non-Call-Assoc TSC? n
Record Call-Assoc TSC? n Digits to Record for Outgoing Calls: dialed
Privacy - Digits to Hide: 0 CDR Account Code Length: 15


Any help will be welcome.
Eliav

 

[nohuhu]

Eliav,

the first thing to check is whether those vdns have "vdn override" turned on. this setting does exactly this: replaces original dnis with this vdn number.

 

[Eliav]

Hi dwalin
Thanks for the replay.
The vdn were marked as "vdn override" "y" but after changing then to "n" i still have the same problems.
Just to clear the things - i don't receive any DNIS in the "Dialed Number" field - just the VDN number.
Thanks for the help
ELiav

 

[nohuhu]

Eliav,

i'm not clear on what we are talking about. do you mean recording inbound calls or outbound? from your cdr config page it seems that you don't record any inbound call information. for outbound calls, dnis (the digits entered by user) should match vdn number because user dials its exact number. can you please clarify your setup?

 

[Eliav]

Hi dwalin
Sorry for the mess.
when i copied the cdr parameters it was after a small change that i made in the " Record Outgoing Calls Only" = y.
Now it is set for "n"
I record BOTH inbound calls and outbound and i want to know the DNIS of the inbound calls.
Thanks.
Eliav

 

[1a22ip]

You have your output format set to customized. Check the following pages to see if you asked for it. It should also tell you where you put it.

Hope this helps
ED

1a2 to ip I seen it all