"Credentials Expired" When Logging into Terminal Services

[byrne1]

I have a user that recently moved out of state (and thus outside of my network). She accesses the network via Cisco VPN client, but each time she tries to log onto a server via Terminal Services she gets a message stating that her credentials have expired and her account get locked (my group policy locks accounts after three unsuccessful login attempts, but she swears she's only trying once).

I can unlock her account and she gets back in just fine. What on Earth is causing this to happen? Is she not exiting out of TS correctly? Any ideas?

 

[msworld]

This can sometimes result from using cached credentials to authenticate over VPN. Try to re-cache the credentials using net command (refer to the below link).
Can access remote computer via VPN occasionally
Access remote computer via VPN occasionally. Situation: The client has created a VPN on a Windows 2000 server successfully. The VPN client can establish the ...

http://www.chicagotech.net/casestudy/vpnaccess1.htm

Or edit the windows saved password following this link,
How to Edit/Remove Windows Saved Password -

http://www.howtonetworking.com/_disc06/00000020.htm

Also, have the use to clear cookies/cache.


Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, VPN & Remote Access on

http://www.HowToNetworking.com

 

[monsterjta]

Ramp up your security event loggin. Someone may be trying to password guess on her account...

Hope This Helps,

Good Luck!