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"Add Local Printer" Option Unavailable

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burritonator

IS-IT--Management
Jun 15, 2004
133
US
I have several PCs on a network that all connect to the same domain. On a couple of these PCs, the "Add Local Printer" option is greyed out and only the "Add Network Printer" option is available. Since the printers that I need to connect to aren't connected to a print server, I need to be able to use the "Add Local Printer" option to create a TCP/IP port in order to connect to the printers.

All of the PCs can access the "Add Local Printer" option when I am logged on to the domain Admin account. On most of the PCs, I can log on as any of the "Domain User" accounts and they can access "Add Local Printer" as well. There are only a couple of the PCs where "Add Local Printer" is greyed out.

The issue seems to be PC-specific, as even Domain User accounts that can access "Add Local Printer" on some of the PCs cannot access this option on the affected PCs.

Any suggestions as to what I can try to correct this?

Thanks
 
You know.... if you add the network printers to a single machine and select "List Printer in Directory", you can add it as a network printer to the other systems.

Computer/Network Technician
CCNA
 
That's right, it is PC-specific. Likely the local admin policy has restricted access.

~cdogg
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884
 
I've been unable to find the "List Printer in Directory" option. Where is it located?

I also checked the local admin account and it does have unrestricted access.

Thanks
 
Start -> Settings -> Printers -> Right Click On Printer Name -> Properties -> Sharing -> List Printer in Directory

Computer/Network Technician
CCNA
 
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