quick question about CHARGE key

[coniglio]

Is there a logical reason why, when I program a CHARGE key on an M2317 or an M3900 set the key reads ACCOUNT on the actual phone set instead of CHARGE? I've been wondering about this for three years now...thanks.

 

[johnpoole]

not on the 2317 but on the 3900 series you can change the label to read almost anything you want, not fromt he switch but from the phone

john poole
bellsouth business
columbia,sc

 

[coniglio]

I can't change the label on the M3900 hard keys. Only the 12 programmable keys. I just wondered why the key doesn't actually read CHARGE, since that's what it is.

 

[johnpoole]

i didn't know that was hard code, i have a 3900 onmy desk but never play with the features, is that defined in ld 95 prt cpnd or in the cdb?

john poole
bellsouth business
columbia,sc

 

[coniglio]

I don't think either the CDB or the CPND has anything to do with it but key 25 on an M3900 set can only be programmed as a charge (CHG) key. But the key shows on the phone as Account. If it's a charge key I would think the key should say Charge, not Account...just one of those things I always wondered about...

 

[acewarlock]

Because it's called Charge Account Number and Nortel settled on Account, been that way for more than 20 ears.

 

[coniglio]

now that makes sense! thank you, Ace.

 

[RightAnswerOnline]

Funny thing... my key 25 is CHARGE on a 3904

 

[johnpoole]

can you post that tnb?

john poole
bellsouth business
columbia,sc

 

[johnpoole]

i think he wants to change the name on that key from charge to an account code?

john poole
bellsouth business
columbia,sc

 

[mars1947]

My 3904 key 25 says 'Charge', when I hit that key I get two choices, 'Account' and 'CParty', hitting either one of those keys I get 'Charge is not Allowed'. Don't know what it means, don't use the key anyway.

 

[coniglio]

No, I don't want to change anything. I just wondered why the key, which is physically programmed by yours truly as key 25 CHG, yet on the instrument itself the word ACCOUNT shows up.