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Query settings

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marius1986

marius1986

Technical User
Joined
Feb 7, 2011
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60
Location
RO
Hello
Is it possible to identify on witch skillset a call is recorded in Nice? Does it need an integration with the CCMS DB?
Thanks
 
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hi marius what integration do you have?
 
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We have Nice Perform 3.1 with Symposium CC6 integration.
 
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