Quark Mac > PC conversion problem

[Kenny2004]

I am using Quark 5 for Windows and trying to open a Quark 5 MAC file.

Quark display a box saying "converting Mac OS document" and then a couple of seconds later Quark quits.

Any ideas ?

 

[tad1952]

It is possible that Windows just thinks it's a Quark 5 document even though it's really Quark 6.

If it is a Quark 6 document, it can be saved down to 5 and should open with no problems other than font substitutions.

 

[Kenny2004]

Regarding font substitution, the Mac document I have been provided with contains a font folder but this is just a list of Mac fonts - all files are 0 bytes.

Is this part of the problem ?

 

[signal49]

I don't think that's the problem... I think it really means that Windows doesn't recognize the fonts in that folder as usable files. When you actually get the file open, you're probably going to have missing fonts and will need to do substitution.

You may be better off, in this case, trying to find someone with a Mac to open this. Or ask the designer to save it as Illustrator eps and outline fonts, or save as a pdf, if the fonts need to stay the same.