Quark 4.1 Crash

[Steffieg]

Having just completed a technical manual I scrolled through to check everything was OK when I got a message to say there was an error and Quark would close down. Having re-opened the file I then tried to collect for output and it crashed again. The file will open but whatever I try to do to it makes Quark close down.

Anyone have any ideas why and if there's any way to save a days work?

Would be very grateful for help

Thanks

 

[blueark]

Try copying the Quark application to a new empty folder and starting again. This forces it to regenerate any preferences etc., so hopefully whatever is causing it to crash will be gone.

 

[tjensen0128]

I have this happen sometimes. I have found that it is generally in documents with art. I'll do what Blueark says to do, but if that still doesn't work, I drop the art from the document, go into photoshop and resave the art and then bring it back in to Quark. This usually does the trick.

 

[greensweater]

This is an old post, but I think I found out why this happens (on win2k at least). The problem is that the path to the file is too many characters long... this happens because of the extra folders for individual logins (such as c:\Documents and Settings\yourname.domain\My Documents\Brochure for Company XYZ\final version\long descriptive name.jpg) I'm not sure but I think XP is set up the same way.

The way I avoid these problems is move the whole folder to the C drive and collect from there.