promblem with ATA and stick

[hnm1]

I have a ATA device working on a stick(4 port line sharing device).The problem is how do you get the did number to cfna to voicemail ?

 

[Bob3470]

I would just add the DID trunk number to the ATA local under Terminal and Sets and have it appear and ring.

 

[hnm1]

that has all beed tried.any other ideas?

 

[RikRodgers]

Set the DID to Ring only, and make sure you only have 1 Int path assigned to that ext. Then set cfb/cfna where ever you want.

 

[hnm1]

I geuss i should try to make things cleaer.The stick actually answers the line then tries to determine if it is a fax call ,modem or voice.Then it routes the call to the the proper port with out the other ports getting the call.It actually generates its own ringing for the devices attached to it.I would assume that the system sees the call being answered by the stick and does not seem to understand cfna/cfb after the call is routed.Anyways I might talk the customer into running a 25 pr. to the location for more phones.Just thought this might be a cheaper fix when they are out of ports.

 

[RikRodgers]

I would have to agree with you. Once the analog device answers the call, wheather the call has been answered by any of the subsequent devices, the call is considered answered by the KSU. Although cfb should still work fine, I can see where you'd run into trouble with cfna. The only fix I can see is to give each device their own ATA, but you said they're out of ports. Sorry I couldn't help more.

 

[jerryreeve]

you could set up one of the ports of the stick to ring into a CO port on the ICS then set that CO line to be answered by VM, possibly by a hunt group to allow sharing of the mailbox with the ATA station.

----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com

 

[citypbx]

YOU COULD ALSO SET-UP A CHEAP ANSWERING MACHINE AFTER THE STIK IF NO OTHER HARDWARE WAS AVAILABLE

 

[jball58]

What needs to be programmed on a cics to make an ata2 for
a portable phone work?