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Programming issue on 6221 analog phone

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MTCInc

Vendor
Joined
Feb 7, 2007
Messages
31
Location
US
I have a 6221 operating on an Avaya S8700 media server via TN746B interface. The problem is when you press the "program" button, it is not breaking the tone to program the feature you are trying to set up. We tried several times and it seems to be intermittent.
 


So if you hit program, then the button on the phone to program, dial the digits, then hit program again, that doesn't work?

Thanks,

Wildcard
 
No, you push program and you can't get the abrupted tone that puts you into programming mode. We have about three phones that are doing this. They are brand new.
 
I would say that.... they are broken as that is how they are supposed to work.

Thanks,

Wildcard
 
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