Program Neighborhood Agent

[buddyel]

We have users when they are outside the office, they cannot connect to their Citrix Apps via the agent. I have no problems but do not go through a router at home, they do. Is there anything specific that needs to be done to allow this to work?

 

[Ogi]

Hi,

You will need to point the PN client to the external IP address of your Citrix servers as you've got them configured correctly in the office but not when they use the internet!

Alternatively, set up a Web Interface server and get your users to point their browser to WI and log in. Then client the appropriate icon. You can make this more secure with CSG and certificates!

Cheers,
Carl.

 

[lb63640]

Quick thought: do those people use anything like Zone Alarm at home? It might be preventing the appropriate connections from reaching your server.