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Problems calling help [F1] Office 2k on XP machine

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rjbrocato

Programmer
Joined
Aug 26, 2002
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1
Location
US
When I call up help from office applications (Word, excel, or Access) my system comes to a crawl!. Pulling up Task manager shows msohelp.exe being loaded 2+ times and help never shows up. If I call up F1 again with msohelp(s) services already running, Help works fine.

-I've reloaded office2k, loaded sp1-a, sp-3, no change.
-I've followed Microsofts article 237355 with no help.
-I've loaded all the latest XP patches including the one that was supposed to fix html help.. NG.

My work-around is to fire up msohelp.exe before I need to check help... This works every time. Its just calling it from within the office app. that creates this problem... when I forget to do this, it is VERY annoying...


Any tips/suggestions???
 
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