Problem (?) with CFMAIL

[tina2]

I am testing an order form for my company's website. All of our hosting and Mail servers are on site. I have the form set up so that it sends the submission to me, and a confirmation e-mail to the user. During my testing, one of the form submissions got completely dropped. No error messages, and I received the confirmation e-mail. It worked the 100 times I tested it before now, and has worked the 50 times that I tested it since.

Has this happened to anyone else? What can I do to ensure that I receive Every submission? It would not be funny if someone filled out an order, received the confirmation, but we did not get the order...

Any advice would be appreciated.
Kristine

 

[tleish]

Have you checked the undilivered mail logs to see if the email is there, and see why it wasn't sent?

C:\CFUSION\MAIL\UNDELIVR - tleish

 

[tina2]

Thanks!
It is there. How can I tell why it wasn't sent?

 

[tina2]

Okay, I figured out why it wasn't sent: [SMTP server replied "Unable to connect to mail server." ]

But why?

 

[Glowball]

There are some issues with cfmail and CF 4.5 -- do a search for cfmail and undelivr on the Allaire forum, for example, and you'll have posts to last you the rest of the day. I think everything is supposed to be fixed in 5.0.