Printing to PDF-looks like Greek!!!

[PAWelch]

Using CR v.9 with MSAccess 2000 on Win2000 platform and Adobe Acrobat 5.0. Reports look 'normal' when viewed in CR but when printed in pdf, it is unintelligible! All of the A's are now $ for example. Font type is Times New Roman. Is this a CR problem or Acrobat deficiency? (All of my reports worked before we upgraded our system using Win98, CR 8.0, and MSAccess 97 or 98, whatever...)

Any ideas?
Thanks in advance!

 

[pukleja]

PAWelch,

I have had the same problem. Have you tried to contact Crystal yet?

Phil

 

[PAWelch]

No, not yet. I was troubleshooting whether this was a Crystal problem or an Adobe Acrobat quirk. Maybe a compatibility issue?

 

[dgillz]

Download the hot fixes on database and export drivers from crystal decisions.

http://support.crystaldecisions.com/communityCS/FilesAndUpdates/dbexdrvrwin_en.zip.asp

If that doesn't work, then call crystal.

Software Sales, Training, Implementation and Support for Exact Macola, eSynergy, and Crystal Reports

http://www.trianglepartners.com

dgilsdorf@trianglepartners.com