This is on an IPO 500 running 4.07 and VM Pro.
I’m also running faxes of the IPO.
I have a site that is having a lot of problems with inbound calls on a PRI.
Static, drop calls, not being able to dial anything once you get into the voicemail
This is not a problem with the IP office or the PRI board.
The PRI is clean (no errors) (It’s set for NI-2, ESF, B8ZS)
I have been using monitor to observe calls coming in on the PRI.
I’m seeing calls come in with the bearer capability of speech and audio 3k1 ?
When I call from my office phone (We have an Options 11 with a PRI)
The calls are going into the IPO with a bearer capability set for audio 3k1
The calls sound horrible, so much static that you can’t hear each other.
This only happens on calls to this IP Office; all my other’s IP Office’s are fine.
When I call the IPO from my cell phone the bearer capability is set for speech.
Calls sound great.
When I call from a fax machine to one of their fax machine the bearer capability is set for audio 3k1.
But I see other faxes coming in with the bearer capability set for speech.
After my long winded explanation, I have a general question about bearer capability on a PRI.
What should the bearer capability be set for on a normal call ?
What should be bearer capability be set for on a fax machine call ?
Is Audio 3k1 used in the US ?
My conclusion was that the bearer capability should always be set for speech and that this is a service provider issue.
The service provider disagrees.
I’m just looking for other people’s opinions
I’m also running faxes of the IPO.
I have a site that is having a lot of problems with inbound calls on a PRI.
Static, drop calls, not being able to dial anything once you get into the voicemail
This is not a problem with the IP office or the PRI board.
The PRI is clean (no errors) (It’s set for NI-2, ESF, B8ZS)
I have been using monitor to observe calls coming in on the PRI.
I’m seeing calls come in with the bearer capability of speech and audio 3k1 ?
When I call from my office phone (We have an Options 11 with a PRI)
The calls are going into the IPO with a bearer capability set for audio 3k1
The calls sound horrible, so much static that you can’t hear each other.
This only happens on calls to this IP Office; all my other’s IP Office’s are fine.
When I call the IPO from my cell phone the bearer capability is set for speech.
Calls sound great.
When I call from a fax machine to one of their fax machine the bearer capability is set for audio 3k1.
But I see other faxes coming in with the bearer capability set for speech.
After my long winded explanation, I have a general question about bearer capability on a PRI.
What should the bearer capability be set for on a normal call ?
What should be bearer capability be set for on a fax machine call ?
Is Audio 3k1 used in the US ?
My conclusion was that the bearer capability should always be set for speech and that this is a service provider issue.
The service provider disagrees.
I’m just looking for other people’s opinions