to make a loop back, on a rj 45
1 to 4
2 to 5.. and yes the card will stand up, the d will establish, the rls wronge mode, the card will go green then yellow.. if all of that does not happen in that sequence, the problem is on your end..
does the provider have a smart jack in your switchroom? if so have them loop it up and LOOK at the smart jack.. if it's in loopback the lights will reflect that.. when they say they can't see you, can they see the csu or not..
you do not have to use a csu unless your provider has to have one.. they will not see your switch if your transmit/rec is turned over..
john poole
bellsouth business
columbia,sc