Prefix on 4625 phones

[SPM1988]

Hi all,

How to remove the prefix from 4625 IP phone because whenever the user dials from missed calls or received calls TAC (9) get inserted on such calls.This prefix (9)is already inserted on incoming calls inorder to dial from received calls on other phones(1600 series phones).This is happening only on 4625 phones.
We are using this phones with IPO 500.

Any suggestion would be appreciated.

 

[kwing112000]

It is in the 46xxsettings file. you have to edit it there.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[SPM1988]

Hi Mr. kwing112000

If it is from 46xxsettings file why it is not happening in 1600 series phones

And what all are the settings i have to edit on 46xxsettings file?

please help me.

 

[kwing112000]

here is my settings file

############# ENHANCED LOCAL DIALING RULES ###############
##
## These settings affect certain dialing behaviors, such as
## dialing numbers from the incoming Call Log or from web
## pages
##
## Dialing Algorithm Status
## Controls whether algorithm defined by parameters in
## this section is used during certain dialing behaviors.
## 0 disables algorithm.
## 1 enables algorithm, but not for Contacts
## 2 enables algorithm, including Contacts (96xx SIP only)
SET ENHDIALSTAT 0
##
## Country Code
## For United States the value is '1'
## SET PHNCC 1
##
## Internal extension number length
## If your extension is 12345, your dial plan length is 5.
## On 46xx phones, the maximum extension length is 10.
## On 96xx phones, the maximum extension length is 13.
## This value must match the extension length set on your
## call server.
## SET PHNDPLENGTH 5
##
## International access code
## For the United States, the value is 011.
## SET PHNIC 011
##
## Long distance access code
## SET PHNLD 1
##
## National telephone number Length
## For example, 800-555-1111 has a length of 10.
## SET PHNLDLENGTH 10
##
## Outside line access code
## The number you press to make an outside call.
## SET PHNOL 9
##
##

try to put ## in front of set phnol 9

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries