Pots Line onto a PRI

[MorpheusWin2K]

Running an Option 11C with release 4.5 - have 1 PRI.

We were told by Verizon that we could move our pots line numbers onto our PRI and save money. We did this, but now I am trying to get them to ring at the proper extensions. I've tried to create a path for this in LD 49 using IDC, however, it is not working.

Any suggestions?

Thanks

 

[GHTROUT]

When you say "it is not working", my first thought is "something is wrong".

Is it that you don't know where to start with IDC?...Or is it that you know IDC and it is doing something it shouldn't?

We can help (if someone hasn't already posted the answer)

GHTROUT.com | FAQs | Recent Replies

 

[acewarlock]

You should of had them point each old phone number to a DID number and put that DID number on the phone you want it to ring on.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[johnpoole]

what happens when you call the old number? is the pri a did route or atdn... idc works on did or disa only.. if it's a did, is it applied to the route?

john poole
bellsouth business
columbia,sc

 

[acewarlock]

Probally if you tell us what the Telco said they did might help us.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[johnpoole]

bad news... the telco "says" was more then likely a salesman... he said "save money" which is usually all he knew...



john poole
bellsouth business
columbia,sc

 

[MorpheusWin2K]

Yes, I was a little too quick with my post this morning.

To answer your question, it is a Pots Line Number, not a DID.

We have 1 PRI - Main Number xxx-489-xxxx

We have 3 seperate pots lines that are being ported over to the PRI

Our PRI is set up to go to the Auto Attendant.

Now when you call the pots line it goes to the AA. I have put the pots line xxx-457-xxxx into the IDGT and the DN into the CDGT 8550 where I would like it to ring, and made the changes in the RDB, however, after doing this the receptionist picks up.

Any suggestions?

 

[PERRYPJ]

How many digits are they sending you 4 or 7

OLD ROLMEN WORKING ON NORTELS

 

[johnpoole]

post the rdb

john poole
bellsouth business
columbia,sc

 

[hawks]

They probably just pointed the POTS numbers's to your main DID number. Which means that you don't really have controll to move them without moving the DID number.

 

[PERRYPJ]

They should have ported the number over to the PRI as a non-consective DID, then it would come in like a DID number

OLD ROLMEN WORKING ON NORTELS

 

[MorpheusWin2K]

Here is our RDB. The following have been changed for now, because our receptionist was getting bombarded with calls:

Auto is set to NO - I had it at Yes for testing purposes.
IDC was set to YES for testing.
DCNO 2
NCNO 2

The table is LD 49 is # 2.

TYPE RDB
CUST 00
DMOD
ROUT 1
DES 24.IPZD.xxxxxx.NW
TKTP DID
M911_ANI NO
M911_TONE NO
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR NO
NCOS 0
SBN NO
PNI 00000
NCNA YES
NCRD NO
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
DSEL 3VCE
PTYP PRI
AUTO YES
DNIS NO
DCDR NO
IANI NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 890
TCPP NO
PII NO
TARG 02
CLEN 1
BILN NO
OABS
INST
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
NBS 2048
NBL 4096


PAGE 002

DRNG NO
CDR NO
MUS NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO


Thanks

 

[johnpoole]

it sounds like the line is going to a route with the trunks atdn to the menu... that does not offer control since your not getting digits at all just answer supervision control...

if my main number is 555 1000, with 20 trunks, the co does not send 555 1000 or even 1000... they send either a wnk start or a grd start, or pri they send owk... might try a trace to see what your getting... if you disconect a 1fb, the co uses a feature simular to rcfw... the dialed number reaches your switch the same as your main dn, you can not split it back out.... BUT that is a co option... what your truing to do was not made clear prior to the far end doing the software...

since it's a pri... ld 96 enl msgi x on the d, then call each of the old numbers... that will show you what your getting from the provider.. if you post that we might help.. you can change the numbers if needed but we are guessing answers, since you have not shown us any cards.

john poole
bellsouth business
columbia,sc

 

[MorpheusWin2K]

I just confirmed that they are sending the full 10 digits.

 

[MorpheusWin2K]

Ok, they are sending us 10 digits. This is what I have configured in our switch.

When you call either of these numbers, it goes to the Receptionist, not the extension in the room, nor the AA.

IDC Table
DCNO 2
IDGT CDGT
2014570550 8550 Extension in the room
2014892005 7700 The Auto Attendant Extension

RDB for Route 1 which is our PRI
TYPE RDB
CUST 00
DMOD
ROUT 1
DES 24.IPZD.106675NW
TKTP DID
M911_ANI NO
M911_TONE NO
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR NO
NCOS 0
SBN NO
PNI 00000
NCNA YES
NCRD NO
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 890
TCPP NO
PII NO
TARG 02
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 2
NDNO 2 *
DEXT NO
DNAM NO
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510


PAGE 002

GRD 896
SFB 3
NBS 2048
NBL 4096
DRNG NO
CDR NO
MUS NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

 

[MorpheusWin2K]

OK, this is what I get when I turned messaging on:

DCH 3 UIPE_IMSG CC_SETUP_IND REF 00003C83 CH 1 1 TOD 14:53:14 CK 53B4A8CF
CALLED #:2014570550 NUM PLAN: E164 TON: NATL
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:9734762412 NUM PLAN: E164 TON: NATL

DCH 3 UIPE_IMSG CC_FAC_IND REF 00003C83 CH 1 1 TOD 14:53:16 CK 53B4AB6B

DCH 3 UIPE_IMSG CC_PROCEED_IND REF 00000370 CH 1 23 TOD 14:53:18 CK 53B4BC36

DCH 3 UIPE_IMSG CC_ALERT_IND REF 00000370 CH 1 23 TOD 14:53:18 CK 53B4C7BD
PROGRESS: INBAND INFO OR PATTERN IS AVAIL

DCH 3 UIPE_IMSG CC_SETUPCOMP_IND REF 00003C83 CH 1 1 TOD 14:53:20 CK 53B4CA81

DCH 3 UIPE_IMSG CC_RELEASE_IND REF 00003C83 CH 1 1 TOD 14:53:26 CK 53B4FBEF

DCH 3 UIPE_IMSG CC_PROCEED_IND REF 00000372 CH 1 21 TOD 14:53:30 CK 53B518CA

DCH 3 UIPE_IMSG CC_PROCEED_IND REF 00000371 CH 1 22 TOD 14:53:30 CK 53B51A65

DCH 3 UIPE_IMSG CC_ALERT_IND REF 00000371 CH 1 22 TOD 14:53:30 CK 53B523A7
PROGRESS: INBAND INFO OR PATTERN IS AVAIL

DCH 3 UIPE_IMSG CC_ALERT_IND REF 00000372 CH 1 21 TOD 14:53:32 CK 53B52971
PROGRESS: INBAND INFO OR PATTERN IS AVAIL

DCH 3 UIPE_IMSG CC_SETUP_CONF REF 00000372 CH 1 21 TOD 14:53:32 CK 53B52BE6

DCH 3 UIPE_IMSG CC_SETUP_IND REF 00003D03 CH 1 1 TOD 14:53:38 CK 53B55ACF
CALLED #:2014897400 NUM PLAN: E164 TON: NATL
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:9734762412 NUM PLAN: E164 TON: NATL

DCH 3 UIPE_IMSG CC_FAC_IND REF 00003D03 CH 1 1 TOD 14:53:38 CK 53B55DBF

DCH 3 UIPE_IMSG CC_SETUPCOMP_IND REF 00003D03 CH 1 1 TOD 14:53:40 CK 53B56CA9

DCH 3 UIPE_IMSG CC_RELEASE_IND REF 00003D03 CH 1 1 TOD 14:53:46 CK 53B59BDC

DCH 3 UIPE_IMSG CC_SETUP_CONF REF 00000371 CH 1 22 TOD 14:53:48 CK 53B5A3DA
PROGRESS: TERMINATING END IS NOT ISDN
DISM
DCH009

 

[MorpheusWin2K]

I found out from the Vendor that what was my Pots line is now being sent over as a 10 digit DID #.

I got the DID number to go to the proper DN, however, in doing so, the main numbers rings straight to the receptionist, when it use to go to Auto Attendant.

I created an IDC Table for this number in LD 49:

DCNO 2
IDGT CDGT
xxx4570550 8550

This is the RDB:

TYPE RDB
CUST 00
DMOD
ROUT 1
DES 24.IPZD.106675NW
TKTP DID
M911_ANI NO
M911_TONE NO
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR NO
NCOS 0
SBN NO
PNI 00000
NCNA YES
NCRD NO
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS YES
NDGT 10
WDGT L
DDLY NO
DCDR NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 890
TCPP NO
PII NO
TARG 02
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 2
NDNO 2 *
DNAM NO
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096


PAGE 002

RGV 640
FLH 510
GRD 896
SFB 3
NBS 2048
NBL 4096
DRNG NO
CDR NO
MUS NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

How do I keep the DID and get the Auto Attentant back?

Thanks