Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations wOOdy-Soft on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Post-CM 5.2.1 Upgrade Local Station Log

Status
Not open for further replies.

m4ilm4n

IS-IT--Management
Dec 22, 2004
312
US
We recently upgraded to CM 5.2.1, and since then I'm seeing odd behavior in the local station log - as in incoming missed calls aren't logged, yet they show up in CDR records.

Anyone else expereince this?

TIA -

John
 
OK - just to record the fix for this -

The specific issue was that inbound calls were not recorded in the station's missed call log -if- the call rolled to audix. If the call dropped prior to going to audix, it was logged.

This occurred only on 9640G and 9608 stations; 4610 stations worked normally.

The solution was to add SET LOGUNSEEN 1 to the 46xxsettings.txt file.

## LOGUNSEEN specifies whether incoming calls that did not cause alerting will be logged
## as missed calls (e.g., calls that are forwarded because the phone is busy).
## Value Operation
## 0 Unseen calls will not be logged (default)
## 1 Unseen calls will be logged
## This parameter is supported by:
## 96x1 H.323 R6.0 and later software releases.
## 96x0 H.323 R3.0 and later software releases.
SET LOGUNSEEN 1
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top