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Position In Queue Avaya ACCS

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Dammy12

Dammy12

Technical User
Joined
Mar 12, 2019
Messages
34
Location
CA
Hello,

Does anyone know how to configure "Position in Queue" and "Expected Wait Time" announced to callers on Avaya ACCS Release 7.

I am unable to get any proper documentation that explains it.

Thanks.
 
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