Plug-and-play monitor problem

[Guest_imported]

I have a problem with my computer which has a Soltek 75KV Socket A motherboard, with an AMD Duron 600 CPU and Award BIOS vers 6.00PGN. When I boot up it does not recognise the Hansol 710D Plug-and-play Monitor I have. As a result it loads up Vgasave as the monitor driver which, although the monitor still works from, gives a low resolution display. I have tried reinstalling the monitor drivers using both the installation program provided by the manufacturers and the add/remove hardware Wizard in Windows 2000 - with no success for either approach. I have now at least been able to use the Windows 2000 Installation wizard to start to load the 710D driver but it only goes so far before giving me the error message "The installation failed because a function driver has not been specified for this device instance"

if I try using the install.exe program I end up with the error message "Monitor is not properly installed (Error code is 0)"

 

[Cirrus9]

Have you tried to install the driver available on the manufacturers website?

http://www.hansol-us.com/drivers/drivers.html

Also,when the hardware wizard is running does it give you a message telling you which file it cannot find? If it does, you should be able to navigate on the manufacturers CD (or do a search/find file) to the file it is looking for. It may do that more than once.

 

[paparazi]

When ever I have had a problem with a monitor not being recognised it has always been the display driver that hasn't been loaded properly!!!! ??????? Martin Vote if you found this post helpful please!!

 

[Guest_imported]

response to Cirrus9:
I have downloaded the drivers from the Hansol site and i still have the same problem. The hardware wizard tells me that the monitor drivers are missing (no specific file) but as detailed in my first post I have been unable to load them from the installation disc or from the website.

response to paparazi:
as above - it seems that the monitor driver is missing but I can't load it.

Any other suggestions?
Thanks

 

[Guest_imported]

response to Cirrus9:
I have downloaded the drivers from the Hansol site and i still have the same problem. The hardware wizard tells me that the monitor drivers are missing (no specific file) but as detailed in my first post I have been unable to load them from the installation disc or from the website.

response to paparazi:
as above - it seems that the monitor driver is missing but I can't load it.

Any other suggestions?
Thanks

 

[paparazi]

Only to try uninstalling the display driver and reinstalling it making sure it's loaded properly.
I'm probably way off mark but give it a go anyway! Martin Vote if you found this post helpful please!!