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Please help Octel VMX 200

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earnshaw

Technical User
Jan 31, 2002
76
GB
Please can someone try help explain why I am unable to connect to our Octel VMX 200 system.

We have a works application and a voicemail application. The works app has an external modem which I can connect to fine. I am having problems connecting to the voicemail app, I used to be able to until about 2 days ago.

I used to dial the voicemail number in Hyperterminal with the string ,,,###5 on the end but now it just wont answer with the modem. I have checked all settings I.e data bits, port speed, parity etc which are correct.

could it be a problem with the internal modem? is there any Init string? can the modem be reset?

I dont think the ###5 password has been changed!!!

many thanks

Jason
 
Try setting your teminal type emulation to WYSE 50.
 
What version is the Octel?? Maybe the ###5 option is diabled in the system parameters.

You can check this when you connect local and not by modem.

Marc
 
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