Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Play announcement while ringing

Status
Not open for further replies.
VOiDDude

VOiDDude

Vendor
Aug 5, 2004
132
US
Is it possible to play an announcement when an incoming call rings a hunt group and the extensions are ringing (not all busy) ?
 
Sort by date Sort by votes
A call can only be routed to a sigle destination.

You're configuration would require that a call be able to be ringing to a station and connected to an announcement port as a single incoming destination.

Sorry, but this doesn't sound possible.

Carpe dialem! (Seize the line!)
 
Upvote 0 Downvote
I have an INDeX background and it thought this would also be possible on CM.

Thanks anyway.
 
Upvote 0 Downvote
you can add an on hold music and on ch sys parameters you can tell system to play on hold music even when ringing....you would then just record your announcement to the on hold system and it would play while a phone is ringing
 
Upvote 0 Downvote
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top