Platform alarm - Overload control level 1 1

[wildcard100001]

Has anybody come across this error before? What does it mean?

0 _LX 3 WRN N Tue May 18 06:27:03 CDT 2010 OVERLOAD CONTROL LEVEL 1

Initcauses:
Software Request 1 no Active 05/18 06:27

CM 5.2.1 s8730's

I take it CM reloaded... but what overloaded? It hasn't done the same since it occurred.


Thanks,

Wildcard

 

[AvayaTier3]

Software requested 1 is a warm start, not a reload.
This is usually caused by a bug in the software. Make sure you are on the latest supported SP.

cm5-016.4 latest SP2 Apr 05, 2010

https://support.avaya.com/css/appma...x/C20090710154815434625607#wlp_Downloads_Page

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[AvayaTier3]

Avaya Aura™ Communication Manager 5.2.1 Service Pack 2


This software update applies to the Avaya Communication Manager 5.2, S8300, S8400, S85xx Series, S87xx Series and S8800 Servers only.

NOTE: Early versions of Netscape may not properly configure the software image file when you save it from the web site. If the file size seems to be only about 1 KB then the file was not saved correctly. The fix for this is to upgrade to the latest version of Netscape, or use Microsoft Internet Explorer.

Latest Avaya Aura™ Communication Manager 5.2.1 Service Pack (12186301 Bytes)

File name - 02.1.016.4-18111.tar.gz
File size - 11.6 MB (11,901 KB)
MD5 Sum - 6a5992de56f666772e162a2e190b1a71

PCN 1691P : Communication Manager 5.2.1 Service Pack 02.1.016.4-18111

Release Notes for Communication Manager 5.2.1 Service Pack 2

Avaya Aura™ Communication Manager 5.2.1 Pre-installation Software

These pre-installation patches apply to the Avaya Communication Manager 5.2.1, S8300, S8400, S85xx Series and S87xx Series Servers only.

NOTE: Early versions of Netscape may not properly configure the software image file when you save it from the web site. If the file size seems to be only about 1 KB then the file was not saved correctly. The fix for this is to upgrade to the latest version of Netscape, or use Microsoft Internet Explorer.

Pre-installation patches for upgrading to Communication Manager 5.2.1

Release Notes for Communication Manager 5.2.1 - Link to the Release Notes for Communication Manager 5.2.1


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[wildcard100001]

Thanks AvayaTier3. We are on 02.1.016.4-17959 I'll patch it ASAP.

Any issues with SP2 that I should know about? Other than what is listed in the known problems? Any hardware firmware dependencies?

Thanks again,

Wildcard

 

[jimbojimbo]

CM5.2.1 is a little buggy. You can often isolate the specific issue if you go back into the log files on the web browser, check everything you can on the top half, change the number of lines output to 5000 and start about 5 minutes before the reset and go through the logs one minute at a time to see where the system started to burp. The reset time of 06:27 is a little odd. Not typically during your maintenance window but you might want to 'display system-parameters maintenance' just to see where your window is.

You also have the capability to set up an external syslog. If you use a Linux syslog server you need to modify the generic startup script to add the -r option.