Pin before making international calls

[Johnhyde]

Hi

Trying to work out a way where international calls are barred on the system, but if someone did want to make an international calls, users can dial a short code etc, enter a pin and then dial the international number.

We have vmpro and I'm sure there is a way of doing this, but trying to work out how to do this!

Any pointer would be appreciated.

Thanks

 

[intrigrant]

Can be done in several places > User shortcode or User restrictions or ARS.
Add a account code in the account code list
In the shortcode for international number activate "Force account code"
Done

 

[Johnhyde]

Can this be done in VMPRO? the user want to be able to make international calls from anyphone.
Also with VMPRO, we can send an email when the international call is made which is a bonus.

Thanks

 

[holdmusic34]

Yes.

He used Tek-Tips the way a drunkard uses lampposts: for support, not illumination.

 

[Johnhyde]

Hi

Thanks, would very much appreciate if you can give me some pointer on how to do this please.
I know how to do the email, and pin, just don't know what action to use to dial/break out through the voicemail pro.

 

[Johnhyde]

Any tips on this please?

 

[Johnhyde]

Hi

Any pointer on this would be appreciated.

Thank

 

[holdmusic34]

Where are you stuck?

Are you a designated survivor, or holder of the cheget kind of guy?

 

[Johnhyde]

Dialling out after entering a pin in voicemail pro, I need a way for the user to dial any number.
Not sure what action I can use to achieve this.

Thanks

 

[holdmusic34]

I was able to call my mobile using the DTMF action just then. To get to three you press DEF3 (3 three times.) PIA

Are you a designated survivor, or holder of the cheget kind of guy?

 

[hibroth]

Short code to VMPro, then Generic module to ask PIN, then menu to get digits with $ (should be prompted to add # at the end of the dialling), then transfer module ($KEY).
You could eventually store the caller number into a CP variable and pass it via email to someone to check unappropriate calls.