Phone Manager prob dialling from directory

[nickofherts]

Just upgraded to 4.1 so phone manager lite 4.1.14
Now if I press F1 to bring up the call window, tab to move the curser to the Name and a letter to bring up the directory nothing happens.

If instead I go F1 then type a letter in the Number field, it brings up the directory.

This is on all PCs
Actually, it is a better way of working (to have one box for name or number) so you just go F1 and then enter a name or number, then Enter to dial.

Tech support say that they can't replicate this - is anyone else able to confirm this behavior ?

Thanks

 

[tlpeter]

Yes i did see this behavior before.
In the name fiels it did not work but it did in the number field.


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Escorthosis]

If seen this aswell together with intrigant.

I told the customer that this was now easier to use you only have to go to the first field and enter a name OR a number in there instead of first choose name or number, go to the specific field and enter the data.

Customer told me he like my explanation but thought is was a nice coverup of Bug, but liked the way it worked. If he only had known before...

 

[tlpeter]

If i recall right i had it with softconsole
I i do not forget i will check tomorow


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[nickofherts]

Thanks for your help
Avaya have logged it as a bug to be fixed,
Avaya reference May08_4.2 Release 123985640

I agree though that being able to enter a name OR a number in the NUMBER box does make it easier to use - I hope that Avaya see this as a feature and not a bug and so leave it in !

 

[tlpeter]

It was not softconsole but also phonemanager in my case



ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!